Legal & Commercial Disclosure
This page provides the business information required under Japan's Act on Specified Commercial Transactions (Tokutei Shotorihiki-hō), together with additional information for customers in the European Union.
| Business name | TAKUMI Japan |
|---|---|
| Operator | Shoji Uehara |
| Address |
Primavera B202 792-1, Nishiachicho Kurashiki-shi, Okayama 710-0807 Japan |
| Contact |
WhatsApp / Phone: +81 90 3326 2280 Email: takumijapanbus7822@gmail.com |
| Selling price | The price listed on each product page (shown in EUR) |
| Additional costs |
・International shipping: calculated automatically based on the total number of items in your cart (see our Shipping Policy page) ・Customs duties / import taxes: these are the buyer's responsibility and vary by destination country. We are unable to state an exact amount in advance ・PayPal payment processing fees may apply |
| Payment methods | PayPal, Wise, Revolut Credit card payment is currently being set up and is not yet available. |
| Timing of payment | At the time your order is confirmed (except for purchase-proxy requests and auction items, which follow their own payment schedule) |
| Delivery time | Orders are shipped within 5 days of order confirmation (auction items are excluded). Timing may vary depending on stock availability. |
| Out-of-stock / unavailable items |
If an item cannot be shipped because it has sold out or is otherwise unavailable, we will issue a full refund for that item. If you have ordered multiple items, we will refund the difference in item price and shipping cost corresponding to the affected item. |
| Returns & exchanges |
・As a general rule, we do not accept returns ・As an exception, we may accept a return if the customer agrees to cover the return shipping cost and any other associated fees ・If an item is defective or was shipped in error due to our mistake, we will cover all costs of the return and replacement ・If you wish to request a return, please contact us by email within 7 days of receiving your item |
| Customs & import responsibility |
・Please check your country's laws regarding import duties or taxes before ordering ・We are not responsible for any costs incurred during importation into the buyer's country ・If an item is returned to us due to unpaid customs duties, or due to incorrect or incomplete information provided by the buyer, all reshipping costs and handling fees will be the responsibility of the buyer |
Note for customers in the European Union: separately from the store policy above, EU consumers may have a statutory right of withdrawal for distance purchases under EU consumer protection law. This notice does not replace, and does not limit, any mandatory statutory rights you may have under the law of your country of residence.